Shipping & Return Policy

Welcome to TJMartShop

Thank you for shopping with TJMartShop. We are committed to providing a smooth and reliable shopping experience.

Shipping Policy

• Orders are processed within 1–2 business days after payment confirmation.

• Standard delivery time is 7 business days from the date of dispatch.

• Delivery times may vary depending on your location, public holidays, weather conditions, or courier delays.

• Once your order has been shipped, you may receive tracking information (if available).

Return Policy

• We offer a 5-day return policy from the date of delivery.

• To be eligible for a return, the item must be:

  • Unused and in its original condition.

  • Returned with original packaging and tags (if applicable).

  • Accompanied by proof of purchase.

Non-Returnable Items

The following items are not eligible for return:

• Products damaged due to misuse or improper handling.

• Items returned after the 5-day return period.

• Personalized or customized products (if applicable).

Refund Process

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to the original payment method within 5–10 business days.

Contact Us

If you have any questions regarding shipping, returns, or refunds, please contact us:

Email: deartjmart.shop@gmail.com

Thank you for choosing TJMartShop.